Trouble-free operation of your equipment

ABOUT US

Discover our history

Find out how much it costs, how quickly we can repair your equipment, and whether we can work on your device. We offer clear information and a preliminary quote to clear up any doubts.

How much it will cost?

The cost of our services depends on the type of equipment, scope of work and frequency of maintenance. We offer transparent and competitive prices so you can keep your gym in top shape without going over budget. Read more

  • Free quote
  • Service guarantee
  • Discounts for regular customers

How soon can it be fixed?

We know how important it is to keep your fitness equipment running smoothly, which is why we make every effort to respond quickly and efficiently. Read more

  • Fast response
  • Repair time
  • Emergency call priority

Can I get an estimate?

We provide clear and honest quotes for fitness equipment repairs. Contact us and you will receive detailed information in a short time, which will help you make a decision. Read more

  • Fast quote execution – within 24 hours
  • Transparent costs – no hidden fees.
  • Quote tailored to your needs and budget.

Do we work on their machine?

We work on machines of almost all brands and models available on the market. Regardless of the type of device, our specialists will take care of professional repair and service. Read more

  • Extensive knowledge of brands and models.
  • Top quality spare parts.
  • Individual approach to each device.

PRICING

Professional Fitness Equipment Service

We provide fast and reliable repair and maintenance of gym equipment. Thanks to our experts, your equipment will work flawlessly, ensuring safety and comfort for users.

Pricing Estimator for Fitness Machine Delivery + Install + Move Services
WHY CAN’T YOU MAKE A STRENGTH CABLE REPLACEMENT WHILE
THE TECHNICIAN IS ONSITE?

There are lots of opinions about technicians making replacement strength cables. The opinions
are usually based on the technician’s inflated expertise or so called knowledge. It seems like
very few fitness equipment technicians actually read the manufacturer documentation.

Every fitness equipment manufacturer specifies that only factory parts are to be used to replace
parts on the equipment they manufacture. 

Price Estimator for Fitness Machine Upholstery Refresh Services
Fitness Machine Warranty Repairs Services Estimator
Fitness Machine Safety + Inspections Services Estimator
Fitness Machine Preventive Maintenance Services Estimator
Fitness Machine Assembly + Disassembly Services Estimator
Fitness Machine Repairs (Out of Warranties) Services Estimator
Training + Empowering Onsite Staff Services Estimator

Answers

How we can help you in simple steps

STEP 1

Contact Us

Get in touch with us via phone, email, or our online form. Share details about your equipment and the issues you're experiencing.

STEP 1

Get Your Custom Quote

Our experts will assess your needs and provide a transparent, tailored quote. No hidden costs, just straightforward pricing.

STEP 1

Enjoy Reliable Equipment

Let us take care of the repairs, maintenance, or setup. Sit back and relax as we ensure your equipment works flawlessly.

Answer

How We Communicate

Pronto Gym Services, Inc.'s customer support and dispatch team communicate via dispatch,phone, text and email. Our dispatch system sends a notification detailing scheduling status, service summaries, estimate submittals and parts fulfillment status. Pronto Gym Services, Inc.'s status update system is designed to proactively communicate critical information to designated contacts. We strive to place status updates in our client's hands, so information is available when needed.

RECURRING SERVICE

Scheduling RECURRING SERVICE, like preventive maintenance, is primarily communicated. Read more

UNEXPECTED SERVICE

non-preventive maintenance, is communicated via dispatch, phone, text and email. Read more

SCHEDULING

Each on-site schedule notification will provide a date and 2-hour window of
arrival. Read more

CHECK-IN

Pronto Gym Services, Inc's technicians are required to check-in with a designated
site contact before...Read more

CHECK-OUT

Pronto Gym Services, Inc's technicians are required to check-out with a designated site contact. Read more

MEMBERS/EMPLOYEES/RESIDENTS

Pronto Gym Services, Inc.'s technicians are often approached by members, employees or residents... Read more

Pronto Gym Services, Inc's service summaries are designed to provide the client with:
Real-Time Notice

because they are electronic the summaries are emailed from site location to
designated contacts... Read more

Templates

our technicians use templates, so the summaries displayed to our clients are
consistent across... Read more

Legible Writing

electronic summaries eliminate the possibility of bad or illegible handwriting.. Read more

Clearly Defined Notices

Safety, Functional and Cosmetic issues identified are clearly stated.

Specific Equipment Serviced

The asset tag, manufacturer, model and serial #s is clearly stated. 

Signatures with Date/Stamp

Who signed and when.

Signed Summaries Available 24/7

Easily pull historical documents from customer portal.

Finding the correct preventive maintenance for your facility can be confusing. New fitness machines, while still requiring preventive maintenance, will need fewer checks and adjustments.As your fitness machines age out of the mechanical and electronic manufacturer warranty period more checks and adjustments are needed.

FAQS

Frequently asked questions

Why do I see Asset management costs?

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WHY CAN’T YOU MAKE A STRENGTH CABLE REPLACEMENT WHILE THE TECHNICIAN IS ONSITE?

There are lots of opinions about technicians making replacement strength cables. The opinions
are usually based on the technician’s inflated expertise or so called knowledge. It seems like
very few fitness equipment technicians actually read the manufacturer documentation.

Every fitness equipment manufacturer specifies that only factory parts are to be used to replace
parts on the equipment they manufacture.

Every fitness manufacturer does not train or provide guidance on how they make replacement
strength cables.

No fitness manufacturer refers anyone to outside cable making classes or certifications.

Cables on a fitness strength machine are the most dangerous part on the machine. 
Manufacturer owners manuals all state to inspect cables daily. To replace as soon as an defect 
is seen. Many require cable replacements annually as a precaution. 
 
Choosing your fitness equipment service provider is important for safety and liability reasons. 
 
If your current services provider is hand making your strength cables or obtaining them from 
unqualified suppliers, ie. Not the original manufacturer, then you are putting your members, 
employees, residents, students, etc. In harm’s way.

YOUR TECHNICIAN TOLD ME THAT THE MAXICAM MULTI-GYM WAS A SAFETY ISSUE AND THE MACHINE WAS “END OF LIFE.” WHY CAN’T IT BE FIXED?

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DO YOU REPAIR LIFE FITNESS TREADMILLS?

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DO YOU REPAIR TRUE FITNESS MACHINES?

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TestImonial

Find out what our customers say about us

SCOPE

The Preventive Maintenance List

  • Treadmill

  • Cross-Trainer

  • Bike

  • Stepper

  • Group Cycles - Rowers

Activity
Basic
Proactive
Total solution

Clean Shrouds/Keypads 

Test/Calibrate Speed

Clean Under Running Belt

Clean Under Running Belt

Clean Under Running Belt

Clean Under Running Belt

Clean Under Running Belt

Clean Under Running Belt

Clean Under Running Belt

Clean Under Running Belt

Clean Under Running Belt

Clean Under Running Belt

Cell

Courses

Resources to keep you informed and inspired.

Explore our collection of guides, tips, and insights. From maintenance advice to industry trends, we’ve got everything you need in one place.

Contact

If you have any questions, please contact us

Have questions? We're here to help! Reach out to us anytime, and our team will provide you with the answers and assistance you need.

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